GGFL Wins Two Prestigious Client Service Excellence Awards
GGFL is proud to announce that we have been recognized as a 2018 Best of the Best Firm, awarded to some of the highest-performing public accounting firms in North America.
IPA’s Best of the Best Award
The award, sponsored by the Inside Public Accounting (IPA) group, is based on numerous business metrics related to growth, including income, productivity, staff turnover, and staff management.
Hundreds of firms, in several classifications, compete for the Best of the Best honour.
The IPA’s Best of the Best award is based on a variety of business performance metrics, including growth, productivity, and commitment to excellence and sustainability.
“Most firms don’t aspire to be average,” said IPA publisher Michael Platt. “Best of the Best firms are the peer group to which progressive firms aspire. Best of the Best firms excel by achieving the delicate balance of focus on culture, clients, teams, and financial results.”
This is GGFL’s second major award of the year.
2018 Best of Accounting Award
Our firm also won the 2018 Best of Accounting Inavero award.
Inavero, a company specializing in customer satisfaction surveys across numerous industries, awarded GGFL its 2018 Best of Accounting accolade earlier this year for “providing remarkable service to their clients.”
The Inavero award ranks firms on several factors, including:
- Understanding of client needs
- Quality of work
- Speed of responses to client inquiries
“The Best of Accounting award winners stand out,” said Inavero’s CEO Eric Gregg. “We are proud to recognize winning firms for their investments in client satisfaction and service quality, and applaud their commitment to continued service excellence.”
“On average, clients of 2018 Best of Accounting award winners are two times more likely to be completely satisfied with the services provided to their clients than non-winning firms,” says Inavero.
Strategy for Success
Managing Partner Deborah Bourchier welcomed the awards and said, “They reflect GGFL’s strategic efforts to grow successfully, while steadfastly maintaining the firm’s core values and focus on client relationships.”
GGFL is part of DFK International, a worldwide association of independent accounting, tax and business advisory firms.
“We benefit greatly from our association with DFK, especially the sharing of best practices,” she said. “It allows us to compare ourselves to other firms our size, and to work to reach the success of those larger than us. GGFL has grown steadily to the size we are now and that places us among the largest of the DFK North American firms.”